Software position
7 licensed products on the registerProducts
7
0 on a support contract
Not on contract
7
£1,150 a year at listed rates
Annual support value
£0
No software support contract
Support calls
6
£375 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T59635 | Server - Sql1 | Not on contract | — |
| O3NUS | Opera 3 Current Users Version 11.0.3 | T34613 | Server - Ap-Host | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger Version 6.5.8 | T16319 | Terminal server | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger Version 12.1.12 | T37782 | Server - Ap-Host | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger | T98907 | Workstations | Not on contract | — |
| O3INV | Opera 3 Invoicing Version 8.2.4 | T28750 | Server - Ap-Host | Not on contract | — |
| LEC001 | Bespoke job management system | LIC 859456 | Workstations | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £37.5Stock take variance queryOpera 3 Nominal Ledger · Karen Taylor · 10 May 2026
- £75Report layout change requestedOpera 3 Nominal Ledger · Julie Herbert · 12 Jan 2026
- £56.25Backup of the data directory verifiedOpera 3 Nominal Ledger · Julie Herbert · 17 Jul 2025
- £18.75Nominal period end would not runOpera 3 System Foundation · Kelly Gregory · 20 Mar 2025
- £75Year end routine walkthroughOpera 3 System Foundation · Stacey Thomas · 08 Nov 2024
- £112.5Nominal period end would not runOpera 3 Purchase Ledger · Anne-Marie Cable · 12 Oct 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.