Support agreementManaged contractTHO071-AGR798
Covered by a managed support agreement with an agreed SLA.
Customer since13 Dec 2022Response SLA2 hoursRateIncludedNotice60 daysMachines on contract186 of 202
16 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for THO071Active contracts
6
0 expired or cancelled
Annual contract value
£74,219.14
Active lines only
Renewals within 90 days
1
£9,308.48
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9661 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 186 machines · 16 in service and off it → | 186 | Rolling 60d notice · auto-renews | 17 Aug 2027 in 357d | — | £23,175.84 £11,587.92 6 monthly | Scheduled | |
| 10247 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 179 seats | 36 months 60d notice | 27 Apr 2027 in 245d | — | £36,870.42 179 x £205.98 | Scheduled | |
| 10528 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 178 seats | 12 months 30d notice · auto-renews | 24 Feb 2027 in 183d | — | £961.2 178 x £5.4 | Scheduled | |
| 11097 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 6 | 12 months 60d notice · auto-renews | 18 Mar 2027 in 205d | — | £1,938.36 6 x £323.06 · 10% off | Scheduled | |
| 11523 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | Rolling 90d notice · auto-renews | 06 Feb 2027 in 165d | 15 Apr 2027 | £1,964.84 1 x £1,964.84 | Scheduled | |
| 11688 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 4 | 36 months 90d notice · auto-renews | 05 Nov 2026 in 72d | — | £9,308.48 4 x £2,327.12 · 5% off | Due in 90 days |
Annual value by service line
Active contracts only
Microsoft 365 licences£36,870.42
Managed support£23,175.84
Connectivity£9,308.48
Backup and DR£1,964.84
Email security£1,938.36
Endpoint protection£961.2
Next twelve months
Renewal dates in order
- 05 Nov1&1 Domain 1 Year RenewalConnectivity72d
- 06 FebAmber Virtual Agent Per VMBackup and DR165d
- 24 FebESET PROTECT AdvancedEndpoint protection183d
- 18 MarCyber Security Awareness inc GDPREmail security205d
- 27 AprAdobe Acrobat Pro EnterpriseMicrosoft 365 licences245d
- 17 AugHardware 6 Mthly ContractManaged support357d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.