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Thornbury Foods

THO071OnboardingManaged contract

thornburyfoods.co.uk · Food production · Account manager Ellie Marsh

Microsoft 365Stale3 weeks agoSupport & assets (SQL)Partial19 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing last known good Microsoft 365 data. The most recent collection is older than the configured schedule. Last successful refresh 06 Aug 2026 04:00 UTC. View connection status

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
207
20 disabled · 16 guests
Assigned licences
197
85% of 233 purchased
Available licences
36
Assignable without purchase
M365 active usage
92%
190 of 207 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
202
47 over four years old
Renewals in 90 days
1
Next: 1&1 Domain 1 Year Renewal on 05 Nov 2026
Open support workload
12
262 eligible records in period
Average response
5.1 hr
122 quote, project and install records excluded
Not billed a year
£2,249
16 machines and 4 modules off contract
Customer health
72Good 3

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

-2 in period (-0.9%)

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

197
assigned
  • Microsoft 365 E365
  • Exchange Online P148
  • Visio Plan 248
  • Business Standard36

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Microsoft 365 E365/77
Exchange Online P148/57
Visio Plan 248/56
Business Standard36/43
Open licensing module

Support volume trend

Event measure, summed per bucket

122 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review0 critical6 warning3 information