Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Pipeline: Managed IT support contract (24 users) — DCS Action RequiredOpportunitiesOwner Alex Vokes. Email sent. Next with DCS.
- 13 Aug 2026Finding raised: 64 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 06 Aug 2026Microsoft 365 sync throttledSyncDatasets: users, licences, usage reports. Auth mode app-consent.
- 04 Aug 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 28 Jul 20266 users added this monthUsersUser count moved from 213 to 219.
- 18 Jul 2026Finding raised: 99 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 15 Jul 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 11 Jul 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 29 Jun 2026Finding raised: 16 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 28 Jun 20265 users added this monthUsersUser count moved from 206 to 211.
- 15 Jun 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 28 May 20262 users added this monthUsersUser count moved from 203 to 205.
- 26 May 2026Licensing Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 16 May 2026Finding raised: 51 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 15 May 20266 assets added to inventoryAssetsRecorded by the operational source system.
- 07 May 2026Finding raised: 9 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 28 Apr 20263 users removed this monthUsersUser count moved from 206 to 203.
- 26 Apr 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 15 Apr 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 20268 users removed this monthUsersUser count moved from 215 to 207.
- 23 Mar 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 28 Feb 20266 users removed this monthUsersUser count moved from 222 to 216.
- 01 Feb 2026Removed 4 licencesLicensingPurchased total 235 → 231.
- 28 Jan 20265 users removed this monthUsersUser count moved from 229 to 224.
- 15 Jan 20264 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
25 of 53 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.