Support agreementTime and materialsSupport is billed by the hour. No SLA commitment and no proactive cover.
View contracts and renewals →Total assets
41
32 in service
Beyond expected life
7
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
15
0 expiring within 90 days
On contract
17
53% of in-service machines
Maintenance a year
£2,043.18
£2,043.18 per invoice · annual
Not billed
£1,885
15 in-service machines off maintenance
Maintenance reconciliation
Contract 11073 · HPE001 · billed annual
On maintenance
17
billed £2,043.18 per invoice
Annualised
£2,043.18
£1,995 at standard rates
In service, off maintenance
15
£1,885 a year at standard rates
Correctly excluded
9
Spare, retired or awaiting disposal
15 machines are in service without maintenance cover. At standard rates that is £1,885 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
32
in service
- Laptop14
- Desktop6
- Mobile3
- Firewall3
- Printer2
- Wireless AP2
- Server1
- Switch1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| HP ProBook 450 G6 THU178-AST-0001 · HP254161A | Laptop | Bethan Grierson | Head Office | Windows 11 Pro 24H2 | 28 Sep 2023 | In warranty 27 Sep 2027 |
| HP ProBook 450 G6 THU178-AST-0002 · HP270780D | Laptop | Chloe Okonkwo | Branch | Windows 11 Pro 24H2 | 12 Apr 2024 | In warranty 11 Apr 2028 |
| HP ProBook 450 G6 THU178-AST-0003 · HP368073D | Laptop | Farrah Sowande | Head Office | Windows 11 Pro 24H2 | 09 Feb 2026 | In warranty 09 Feb 2027 |
| Dell Latitude 7420 THU178-AST-0004 · DE390723B | Laptop | Ruby Ashby | Branch | Windows 11 Pro 23H2 | 26 Jul 2023 | Expired 25 Jul 2026 |
| HP EliteBook 840 G9 THU178-AST-0005 · HP291545A | Laptop | Chloe Vaughan | Branch | Windows 11 Pro 23H2 | 15 Feb 2023 | Expired 14 Feb 2026 |
| Dell Latitude 5440 THU178-AST-0006 · DE374749C | Laptop | Chloe Okonkwo | Remote | Windows 10 Pro 22H2 | 12 Sep 2022 | Expired 12 Sep 2023 |
| Apple MacBook Pro 14 THU178-AST-0007 · AP839878A | Laptop | Nadia Haines | Head Office | macOS 13 | 24 May 2022 | Expired 23 May 2024 |
| HP ProBook 450 G6 THU178-AST-0008 · HP419776D | Laptop | Kofi Ashby | Head Office | Windows 11 Pro 23H2 | 19 Dec 2024 | In warranty 19 Dec 2027 |
| HP ProBook 450 G6 THU178-AST-0009 · HP793278D | Laptop | Samir Sinclair | Remote | Windows 11 Pro 23H2 | 18 Feb 2025 | In warranty 18 Feb 2028 |
| Apple MacBook Pro 14 THU178-AST-0010 · AP709374D | Laptop | Sophia Ives | Head Office | macOS 15 | 18 Feb 2023 | In warranty 17 Feb 2027 |
| Apple MacBook Pro 14 THU178-AST-0011 · AP690892B | Laptop | Amelia Beckett | Head Office | macOS 13 | 24 Jun 2024 | In warranty 24 Jun 2027 |
| HP EliteBook 840 G9 THU178-AST-0012 · HP860128A | Laptop | Chloe Vaughan | Head Office | Windows 11 Pro 24H2 | 23 Dec 2024 | In warranty 22 Dec 2028 |
| HP EliteBook 840 G9 THU178-AST-0013 · HP143144B | Laptop | Jasmine Jameson | Head Office | Windows 11 Pro 23H2 | 16 Apr 2022 | Expired 16 Apr 2023 |
| Apple MacBook Air M2 THU178-AST-0014 · AP147702C | Laptop | Nia Whitfield | Branch | macOS 15 | 09 Mar 2026 | In warranty 08 Mar 2030 |
| Apple MacBook Air M2 THU178-AST-0015 · AP185922A | Laptop | Oscar Grierson | Remote | macOS 15 | 19 Nov 2021 | Expired 18 Nov 2024 |
| HP EliteBook 840 G9 THU178-AST-0016 · HP484104B | Laptop | Callum Barnes | Remote | Windows 11 Pro 23H2 | 02 Jul 2024 | Expired 02 Jul 2026 |
| HP ProBook 450 G6 THU178-AST-0017 · HP891127B | Laptop | Noah Okafor | Branch | Windows 11 Pro 24H2 | 01 Jun 2026 | In warranty 01 Jun 2027 |
| Dell Latitude E7470 THU178-AST-0018 · DE575734C | Laptop | Amelia Nkemelu | Head Office | Windows 11 Pro 24H2 | 31 May 2026 | In warranty 30 May 2030 |
| Dell OptiPlex 3050 THU178-AST-0019 · DE975265C | Desktop | Bethan Grierson | Remote | Windows 11 Pro 24H2 | 26 Jan 2023 | Expired 25 Jan 2025 |
| HP ProDesk 400 G7 THU178-AST-0020 · HP960242D | Desktop | Nia Whitfield | Head Office | Windows 10 Pro 22H2 | 29 Dec 2024 | In warranty 28 Dec 2028 |
| Lenovo ThinkCentre M70q THU178-AST-0021 · LE818951C | Desktop | Farrah Vaughan | Head Office | Windows 10 Pro 21H2 | 16 Jul 2021 | Expired 15 Jul 2025 |
| Lenovo ThinkCentre M70q THU178-AST-0022 · LE722798A | Desktop | Amelia Kowalski | Head Office | Windows 11 Pro 24H2 | 18 Jan 2026 | In warranty 17 Jan 2029 |
| Lenovo ThinkCentre M70q THU178-AST-0023 · LE388870D | Desktop | Kofi Ferris | Branch | Windows 10 Pro 21H2 | 10 Dec 2025 | In warranty 09 Dec 2029 |
| Lenovo ThinkCentre M70q THU178-AST-0024 · LE644704A | Desktop | Callum Barnes | Remote | Windows 10 Pro 21H2 | 13 Jun 2023 | Expired 12 Jun 2024 |
| Dell OptiPlex 3050 THU178-AST-0025 · DE805463C | Desktop | Grace Mensah | Head Office | Windows 10 Pro 21H2 | 08 Jan 2019 | Expired 07 Jan 2022 |
| Dell OptiPlex 3050 THU178-AST-0026 · DE807123A | Desktop | Lena Pritchard | Head Office | Windows 10 Pro 22H2 | 07 Mar 2023 | Expired 06 Mar 2025 |
| Apple iPhone 14 THU178-AST-0027 · AP145109D | Mobile | Lena Pritchard | Head Office | iOS 18 | 24 May 2026 | In warranty 23 May 2029 |
| Samsung Galaxy A54 THU178-AST-0028 · SA360911A | Mobile | Noah Okafor | Branch | iOS 18 | 11 Jan 2026 | In warranty 11 Jan 2027 |
| Samsung Galaxy A54 THU178-AST-0029 · SA610438D | Mobile | Amelia Beckett | Branch | iOS 18 | 25 Dec 2025 | In warranty 25 Dec 2027 |
| Apple iPhone 14 THU178-AST-0030 · AP223520D | Mobile | Jack Sinclair | Head Office | iOS 18 | 08 Jul 2026 | In warranty 07 Jul 2030 |
| Apple iPhone 14 THU178-AST-0031 · AP760590A | Mobile | Amelia Nkemelu | Head Office | Android 13 | 15 Oct 2020 | Expired 15 Oct 2023 |
| Dell PowerEdge R750 THU178-AST-0032 · DE606233C | Server | Site 2 | Windows Server 2022 | 09 Mar 2024 | In warranty 09 Mar 2027 | |
| HPE ProLiant DL380 Gen10 THU178-AST-0033 · HP130851D | Server | Head Office | Windows Server 2022 | 30 Nov 2025 | In warranty 29 Nov 2030 | |
| Brother MFC-L8690 THU178-AST-0034 · BR818174B | Printer | Remote | Embedded firmware | 02 Jan 2025 | In warranty 01 Jan 2029 | |
| HP LaserJet M480 THU178-AST-0035 · HP773153C | Printer | Remote | Embedded firmware | 12 Oct 2019 | Expired 11 Oct 2021 | |
| Draytek Vigor 2927 THU178-AST-0036 · DR223420A | Firewall | Branch | Fireware 12.10 | 06 Jul 2022 | Expired 05 Jul 2024 | |
| Draytek Vigor 2927 THU178-AST-0037 · DR992787C | Firewall | Branch | Fireware 12.10 | 15 Nov 2025 | In warranty 15 Nov 2027 | |
| WatchGuard T35 THU178-AST-0038 · WA581691C | Firewall | Head Office | Fireware 12.10 | 18 May 2024 | Expired 18 May 2025 | |
| HPE Aruba 2530 THU178-AST-0039 · HP239078D | Switch | Head Office | Managed firmware | 18 Dec 2021 | Expired 18 Dec 2023 | |
| Ubiquiti UAP-AC-PRO THU178-AST-0040 · UB558498A | Wireless AP | Head Office | Vendor firmware | 13 Jan 2026 | In warranty 12 Jan 2029 | |
| Aruba AP-515 THU178-AST-0041 · AR714266B | Wireless AP | Head Office | Vendor firmware | 11 Oct 2017 | Expired 10 Oct 2021 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 14 | 8 | 6 | 57% |
| Desktop | 6 | 4 | 2 | 67% |
| Server | 1 | 0 | 1 | 0% |
| Printer | 2 | 1 | 1 | 50% |
| Firewall | 3 | 2 | 1 | 67% |
| Switch | 1 | 1 | 0 | 100% |
| Wireless AP | 2 | 0 | 2 | 0% |
| Mobile | 3 | 1 | 2 | 33% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.