Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_thu178 Primary key — never changes |
| Account number | THU178 Links to ticketing and SQL |
| Display name | Thurlow Retail Trust |
| Primary domain | thurlowretail.co.uk Microsoft tenant mapping aid |
| Tenant ID | thu178-1839-4f2a-9c31-438117 |
| SQL external key | THU178 |
| Account manager | Tom Whitfield |
| Status | Active |
| Created | 11 Dec 2021 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Tenant app consent |
| Relationship state | active Expiry 15 Apr 2027 |
| Last successful sync | 24 Aug 2026 00:00 UTC 33 hr ago |
| Last attempt | 24 Aug 2026 17:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Partial Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Thurlow Retail Trust
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Idris JamesonPrimary | IT Coordinator | [email protected] | 01928 525384 | Internal technical contact |
| Amelia Ashby | Practice Manager | [email protected] | 01959 768285 | Approves user changes |
Prototype controls
Demo-only switches for showing how the phases differ
THU178 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.