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wentwortharchitects.co.uk · Architecture · Account manager Rachel Byrne

Microsoft 365Healthy3 days agoSupport & assets (SQL)Healthy15 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Pipeline: Dell laptop refresh - 30 units — Meeting OrganisedOpportunities
    Owner Rob Hall. Meeting completed. Next with Account Manager.
    24 Aug 2026
  2. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    22 Aug 2026
  3. Finding raised: 1 device running an unsupported operating systemAlerts
    Device lifecycle · critical · AST-OS-UNSUPPORTED
    08 Aug 2026
  4. Finding raised: 4 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    28 Jul 2026
  5. 2 users removed this monthUsers
    User count moved from 38 to 36.
    28 Jul 2026
  6. Finding raised: 9 devices beyond their expected lifecycleAlerts
    Device lifecycle · warning · AST-AGE
    25 Jul 2026
  7. Added 8 licencesLicensing
    Purchased total 59 → 67.
    19 Jul 2026
  8. 3 users removed this monthUsers
    User count moved from 41 to 38.
    28 Jun 2026
  9. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    20 Jun 2026
  10. Finding raised: 23 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    03 Jun 2026
  11. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    27 May 2026
  12. Technical Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    22 May 2026
  13. Finding raised: Email security is not on a DCS contractAlerts
    Security validation · information · CON-NO-EMAIL-SECURITY
    18 May 2026
  14. Removed 4 licencesLicensing
    Purchased total 63 → 59.
    10 May 2026
  15. 3 users removed this monthUsers
    User count moved from 45 to 42.
    28 Feb 2026
  16. Licensing Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    03 Feb 2026
  17. Licensing Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    25 Jan 2026
  18. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jan 2026

Events in view

18 of 30 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.