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Escrick Travel LLP

ESC898ActiveManaged contract

escricktravel.co.uk · Travel · Account manager Dan Okafor · Escrick Holdings (head office of 4)

Microsoft 365Partial7 days agoSupport & assets (SQL)Healthy6 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Customer master data

Immutable internal identity with external mapping keys

Internal CustomerId
cus_esc898
Primary key — never changes
Account number
ESC898
Links to ticketing and SQL
Display name
Escrick Travel LLP
Primary domain
escricktravel.co.uk
Microsoft tenant mapping aid
Tenant ID
esc898-5729-4f2a-9c31-391587
SQL external key
ESC898
Account manager
Dan Okafor
Status
Active
Created
02 Jun 2020

Connection and collection

Authentication mode is independent of the data model

Auth method
GDAP / partner delegated
Relationship state
active
Expiry 14 Mar 2027
Last successful sync
18 Aug 2026 15:00 UTC
7 days ago
Last attempt
25 Aug 2026 03:00 UTC
Result: partial
M365 data quality
Partial
SQL data quality
Healthy
Mapped to the DCS API
Schedule
Weekly — users, licences, usage reports
Configurable per dataset and customer
Connection changes require the administrator role.

Branding

Saved once and reused automatically for future dashboards and packs

Editable
Customer logo

PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.

Meeting pack preview
Escrick Travel LLP

Saved branding is applied to this customer's dashboard, exports and every future meeting pack.

Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.

Customer contacts

Who to speak to. Used for meeting invitations and pipeline follow-up.

NameRoleEmailPhoneNotes
Omar GriersonPrimaryIT Coordinator[email protected]01320 499926Internal technical contact
Ava AshbyOperations Manager[email protected]01322 135350Day-to-day escalation contact
Amelia FerrisHR Manager[email protected]01781 962539Starters and leavers

Prototype controls

Demo-only switches for showing how the phases differ

ESC898 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.