Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 23 Aug 2026Finding raised: 114 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 18 Aug 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 18 Aug 2026Microsoft 365 sync partialSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 06 Aug 2026Pipeline: Practice management server + SQL licences — DCS Action RequiredOpportunitiesOwner Barry Rankin. Meeting completed. Next with DCS.
- 02 Aug 2026Technical Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 28 Jul 20269 users added this monthUsersUser count moved from 283 to 292.
- 26 Jul 2026Pipeline: VoIP telephony migration - 40 handsets — OrderedOpportunitiesOwner Ben King. Order received. Next with Account Manager.
- 21 Jul 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 18 Jul 2026Finding raised: 12 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 13 Jul 2026Finding raised: 73 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 28 Jun 20267 users added this monthUsersUser count moved from 270 to 277.
- 26 Jun 2026Finding raised: Endpoint protection is not on a DCS contractAlertsSecurity validation · warning · CON-NO-ENDPOINT-PROTECTION
- 16 Jun 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 15 Jun 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 07 Jun 2026Added 5 licencesLicensingPurchased total 307 → 312.
- 29 May 2026Finding raised: 155 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 May 20269 users added this monthUsersUser count moved from 259 to 268.
- 15 May 20267 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Apr 20263 users removed this monthUsersUser count moved from 262 to 259.
- 15 Apr 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 20269 users removed this monthUsersUser count moved from 273 to 264.
- 15 Mar 202611 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Feb 20268 users removed this monthUsersUser count moved from 284 to 276.
- 15 Feb 20269 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20268 users removed this monthUsersUser count moved from 295 to 287.
- 22 Jan 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 21 Jan 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 15 Jan 20268 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
28 of 56 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.