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Escrick Travel LLP

ESC898ActiveManaged contract

escricktravel.co.uk · Travel · Account manager Dan Okafor · Escrick Holdings (head office of 4)

Microsoft 365Partial7 days agoSupport & assets (SQL)Healthy6 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing last known good Microsoft 365 data. The most recent collection is older than the configured schedule. Last successful refresh 18 Aug 2026 15:00 UTC. View connection status

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
280
23 disabled · 41 guests
Assigned licences
252
81% of 312 purchased
Available licences
60
Assignable without purchase
M365 active usage
80%
225 of 280 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
328
78 over four years old
Renewals in 90 days
1
Next: Annual DCS Remote Server Monitoring on 02 Oct 2026
Open support workload
17
416 eligible records in period
Average response
5.0 hr
185 quote, project and install records excluded
Not billed a year
£2,620
15 machines and 5 modules off contract
Customer health
55Needs review 1

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

+8 in period (+2.7%)

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

252
assigned
  • Microsoft 365 E3123
  • Visio Plan 237
  • Teams Essentials41
  • Business Premium51

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Microsoft 365 E3123/153
Visio Plan 237/46
Teams Essentials41/50
Business Premium51/63
Open licensing module

Support volume trend

Event measure, summed per bucket

185 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review1 critical7 warning6 information