Support agreementProject onlyHAL002-AGR997
Engaged for defined projects. No ongoing support agreement.
Customer since02 Apr 2025Response SLANo SLARate£125/hrNotice—Machines on contract0 of 32
32 in-service machines are not on a contractSee which machines →
Contract position
4 contract records for HAL002Active contracts
4
0 expired or cancelled
Annual contract value
£7,834.17
Active lines only
Renewals within 90 days
2
£3,680.67
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9703 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 25 seats | 12 months 90d notice | 24 May 2027 in 272d | 29 Oct 2027 | £3,628.5 25 x £145.14 · 5% off | Scheduled | |
| 10275 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 2 modules → | 2 | Rolling 90d notice · auto-renews | 10 Feb 2027 in 169d | — | £525 2 x £262.5 | Scheduled | |
| 10695 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 12 months 30d notice | 02 Nov 2026 in 69d | — | £2,952.51 1 x £2,952.51 | Due in 90 days | |
| 11045 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 24 seats | 36 months 90d notice | 10 Sep 2026 in 16d | — | £728.16 24 x £30.34 | Due now |
Annual value by service line
Active contracts only
Microsoft 365 licences£3,628.5
Backup and DR£2,952.51
Software support£1,502.86
Telephony£728.16
Next twelve months
Renewal dates in order
- 10 SepMicrosoft Teams PhoneTelephony16d
- 02 NovAmber Virtual Agent Per VMBackup and DR69d
- 10 FebM J M Kwickstock LicenceSoftware support169d
- 24 MayMicrosoft 365 Business StandardMicrosoft 365 licences272d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.