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Halcyon Architects

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halcyon-architects.co.uk · Architecture · Account manager Rachel Byrne

Microsoft 365Authentication failed4 weeks agoSupport & assets (SQL)Healthy22 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Pipeline: Email security and phishing simulation — Meeting OrganisedOpportunities
    Owner Barry Rankin. Order received. Next with Account Manager.
    13 Aug 2026
  2. Finding raised: 2 contracts up for renewal within 90 daysAlerts
    Support · information · CON-RENEWAL-DUE
    13 Aug 2026
  3. Finding raised: 9 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    11 Aug 2026
  4. Pipeline: Veeam backup licensing renewal — DCS Action RequiredOpportunities
    Owner Ben King. Awaiting third party. Next with DCS.
    09 Aug 2026
  5. Licensing Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    31 Jul 2026
  6. Microsoft 365 sync failedSync
    Datasets: users, licences, usage reports. Auth mode disconnected.
    30 Jul 2026
  7. Finding raised: Email security is not on a DCS contractAlerts
    Security validation · information · CON-NO-EMAIL-SECURITY
    29 Jul 2026
  8. Technical Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    25 Jul 2026
  9. Executive Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    24 Jun 2026
  10. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    17 Jun 2026
  11. Finding raised: 15 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    31 May 2026
  12. 2 users removed this monthUsers
    User count moved from 22 to 20.
    28 May 2026
  13. Finding raised: 32 machines supported on a project only basisAlerts
    Support · information · CON-NO-MANAGED
    18 May 2026
  14. Executive Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    02 May 2026
  15. 2 users removed this monthUsers
    User count moved from 24 to 22.
    28 Apr 2026
  16. Added 8 licencesLicensing
    Purchased total 31 → 39.
    29 Mar 2026
  17. 2 users removed this monthUsers
    User count moved from 26 to 24.
    28 Feb 2026
  18. Support Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    09 Jan 2026

Events in view

18 of 21 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.