Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_hal002 Primary key — never changes |
| Account number | HAL002 Links to ticketing and SQL |
| Display name | Halcyon Architects |
| Primary domain | halcyon-architects.co.uk Microsoft tenant mapping aid |
| Tenant ID | hal002-4260-4f2a-9c31-612738 |
| SQL external key | HAL002 |
| Account manager | Rachel Byrne |
| Status | Active |
| Created | 27 Mar 2020 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Disconnected |
| Relationship state | expired No expiry recorded |
| Last successful sync | 30 Jul 2026 13:00 UTC 4 weeks ago |
| Last attempt | 24 Aug 2026 11:00 UTC Result: failed |
| M365 data quality | Authentication failed |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Halcyon Architects
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Poppy BeckettPrimary | IT Coordinator | [email protected] | 01840 296741 | Internal technical contact |
| Olivia Pritchard | Operations Manager | [email protected] | 01636 320461 | Day-to-day escalation contact |
Prototype controls
Demo-only switches for showing how the phases differ
HAL002 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.