Support agreementManaged contractHOL602-AGR576
Covered by a managed support agreement with an agreed SLA.
Customer since19 Nov 2022Response SLA4 hoursRateIncludedNotice60 daysMachines on contract29 of 31
2 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for HOL602Active contracts
6
0 expired or cancelled
Annual contract value
£11,862.71
Active lines only
Renewals within 90 days
3
£6,098.77
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9658 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 29 machines · 2 in service and off it → | 29 | Rolling 60d notice · auto-renews | 17 Oct 2026 in 53d | 28 Dec 2026 | £3,220.84 £1,610.42 6 monthly | Due in 90 days | |
| 10004 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 21 seats | 12 months 60d notice · auto-renews | 02 Feb 2027 in 161d | — | £4,468.59 21 x £212.79 | Scheduled | |
| 10423 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 3 modules · 1 off it → | 1 | 12 months 60d notice | 06 Aug 2027 in 346d | 24 Dec 2027 | £1,223.15 1 x £1,223.15 | Scheduled | |
| 11111 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 19 seats | 12 months 60d notice · auto-renews | 05 Feb 2027 in 164d | — | £72.2 19 x £3.8 | Scheduled | |
| 11334 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 19 seats | Rolling 60d notice · auto-renews | 27 Sep 2026 in 33d | — | £34.77 19 x £1.83 | Due in 90 days | |
| 11776 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | 12 months 30d notice · auto-renews | 05 Sep 2026 in 11d | — | £2,843.16 1 x £2,843.16 · 5% off | Due now |
Annual value by service line
Active contracts only
Microsoft 365 licences£4,468.59
Managed support£3,220.84
Backup and DR£2,843.16
Software support£1,223.15
Endpoint protection£72.2
Email security£34.77
Next twelve months
Renewal dates in order
- 05 SepAmber Vault Cloud Backup 3.5TBBackup and DR11d
- 27 SepHornetsecurity Advanced Threat ProtectionEmail security33d
- 17 OctHardware 6 Mthly ContractManaged support53d
- 02 FebAdobe Acrobat Pro EnterpriseMicrosoft 365 licences161d
- 05 FebESET PROTECT AdvancedEndpoint protection164d
- 06 AugBespoke Software Support ContractSoftware support346d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.