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Hollowbrook Medical Solutions

HOL602ActiveManaged contract

hollowbrookmedical.co.uk · Healthcare · Account manager Tom Whitfield

Microsoft 365Authentication failed3 weeks agoSupport & assets (SQL)Healthy19 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing last known good Microsoft 365 data. The collector could not authenticate on the most recent attempt. Last successful refresh 04 Aug 2026 12:00 UTC. View connection status

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
14
2 disabled · 1 guests
Assigned licences
14
26% of 53 purchased
Available licences
39
Assignable without purchase
M365 active usage
86%
12 of 14 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
31
5 over four years old
Renewals in 90 days
3
Next: Amber Vault Cloud Backup 3.5TB on 05 Sep 2026
Open support workload
0
1 eligible records in period
Average response
1.1 hr
1 quote, project and install records excluded
Not billed a year
£569
2 machines and 1 modules off contract
Customer health
87Strong 4

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

-3 in period (-15.8%)

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

14
assigned
  • Business Premium4
  • Business Basic10

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Business Premium4/16
Business Basic10/37
Open licensing module

Support volume trend

Event measure, summed per bucket

1 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review1 critical2 warning2 information