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Hollowbrook Medical Solutions

HOL602ActiveManaged contract

hollowbrookmedical.co.uk · Healthcare · Account manager Tom Whitfield

Microsoft 365Authentication failed3 weeks agoSupport & assets (SQL)Healthy19 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Pipeline: Azure Virtual Desktop pilot — DCS Action RequiredOpportunities
    Owner Ben King. Meeting booked. Next with DCS.
    22 Aug 2026
  2. Executive Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    13 Aug 2026
  3. Microsoft 365 sync failedSync
    Datasets: users, licences, usage reports. Auth mode disconnected.
    04 Aug 2026
  4. Pipeline: Endpoint protection review and rollout — Open / OtherOpportunities
    Owner Rob Hall. Meeting completed. Next with Account Manager.
    24 Jul 2026
  5. Finding raised: 11 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    22 Jul 2026
  6. Finding raised: 39 assigned-capable licences unusedAlerts
    Licensing · information · LIC-UNDERUSED
    18 Jul 2026
  7. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  8. Finding raised: 8 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    14 Jul 2026
  9. Added 6 licencesLicensing
    Purchased total 47 → 53.
    12 Jul 2026
  10. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jun 2026
  11. Executive Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    08 Jun 2026
  12. Finding raised: 3 contracts up for renewal within 90 daysAlerts
    Support · information · CON-RENEWAL-DUE
    27 May 2026
  13. Finding raised: Microsoft 365 collection is failing authenticationAlerts
    Data quality · critical · DQ-M365-FRESHNESS
    26 May 2026
  14. Technical Review pack generatedReports
    Generated by Dan Okafor · customer-facing classification.
    07 May 2026
  15. Executive Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    22 Mar 2026
  16. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Mar 2026
  17. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  18. 4 users added this monthUsers
    User count moved from 19 to 23.
    28 Jan 2026
  19. Technical Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    22 Jan 2026

Events in view

19 of 35 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.