Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 15 Aug 2026Executive Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 15 Aug 2026Microsoft 365 sync partialSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 11 Aug 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 06 Aug 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 25 Jul 2026Pipeline: Veeam backup licensing renewal — With CustomerOpportunitiesOwner Rob Hall. Quote sent. Next with Customer.
- 13 Jul 2026Finding raised: 10 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 Jun 20263 users removed this monthUsersUser count moved from 20 to 17.
- 15 Jun 2026Finding raised: 16 machines supported on a time and materials basisAlertsSupport · information · CON-NO-MANAGED
- 28 May 20262 users added this monthUsersUser count moved from 18 to 20.
- 26 May 2026Finding raised: SLA achievement at 0.0% over the last 90 daysAlertsSupport · warning · SUP-SLA
- 07 May 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 03 May 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 19 Apr 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
Events in view
13 of 22 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.