Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
49
42 in service
Beyond expected life
11
Thresholds configurable per class
Unsupported OS
1
Out-of-support operating systems
Warranty expired
15
0 expiring within 90 days
On contract
36
86% of in-service machines
Maintenance a year
£3,991.56
£997.89 per invoice · quarterly
Not billed
£695
6 in-service machines off maintenance
Maintenance reconciliation
Contract 9839 · HARQ · billed quarterly
On maintenance
36
billed £997.89 per invoice
Annualised
£3,991.56
£3,910 at standard rates
In service, off maintenance
6
£695 a year at standard rates
Correctly excluded
7
Spare, retired or awaiting disposal
6 machines are in service without maintenance cover. At standard rates that is £695 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
42
in service
- Laptop19
- Mobile10
- Desktop6
- Wireless AP3
- Switch2
- Server1
- Printer1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Dell Latitude 7420 RIC935-AST-0001 · DE506091B | Laptop | Callum Halstead | Branch | Windows 11 Pro 24H2 | 21 Mar 2022 | Expired 20 Mar 2024 |
| HP ProBook 450 G6 RIC935-AST-0002 · HP662210B | Laptop | Grace Chandra | Remote | Windows 11 Pro 24H2 | 10 Jun 2025 | In warranty 10 Jun 2027 |
| Dell Latitude 5440 RIC935-AST-0003 · DE923867D | Laptop | Henry Ives | Head Office | Windows 11 Pro 24H2 | 01 Jun 2024 | In warranty 01 Jun 2027 |
| Lenovo ThinkPad T14 RIC935-AST-0004 · LE693655B | Laptop | Charlie Ives | Branch | Windows 11 Pro 24H2 | 23 Jul 2025 | Expired 23 Jul 2026 |
| HP EliteBook 840 G9 RIC935-AST-0005 · HP228019D | Laptop | Samir Haines | Head Office | Windows 10 Pro 22H2 | 30 Dec 2024 | In warranty 29 Dec 2028 |
| HP ProBook 450 G6 RIC935-AST-0006 · HP573888B | Laptop | Olivia Bellamy | Head Office | Windows 11 Pro 24H2 | 15 Jun 2026 | In warranty 15 Jun 2027 |
| Apple MacBook Pro 14 RIC935-AST-0007 · AP847203D | Laptop | Freya Delaney | Head Office | macOS 13 | 17 Apr 2019 | Expired 16 Apr 2023 |
| Dell Latitude 7420 RIC935-AST-0008 · DE466294D | Laptop | Poppy Grierson | Head Office | Windows 11 Pro 24H2 | 19 Apr 2025 | Expired 19 Apr 2026 |
| HP EliteBook 840 G9 RIC935-AST-0009 · HP791581D | Laptop | Theo Vaughan | Head Office | Windows 10 Pro 22H2 | 18 Jun 2020 | Expired 18 Jun 2023 |
| Lenovo ThinkPad T14 RIC935-AST-0010 · LE252980D | Laptop | Jack Marsh | Site 2 | Windows 10 Pro 22H2 | 05 Dec 2017 | Expired 04 Dec 2020 |
| Dell Latitude 7420 RIC935-AST-0011 · DE851382B | Laptop | Bethan Okonkwo | Head Office | Windows 11 Pro 24H2 | 20 Feb 2023 | Expired 19 Feb 2026 |
| Dell Latitude E7470 RIC935-AST-0012 · DE755910B | Laptop | Jasmine Barnes | Remote | Windows 11 Pro 24H2 | 16 Feb 2026 | In warranty 15 Feb 2030 |
| Lenovo ThinkPad T14 RIC935-AST-0013 · LE706776C | Laptop | Henry Mensah | Head Office | Windows 11 Pro 23H2 | 14 Nov 2025 | In warranty 13 Nov 2028 |
| Apple MacBook Air M2 RIC935-AST-0014 · AP279475C | Laptop | Noah Rowley | Head Office | macOS 13 | 30 May 2019 | Expired 29 May 2022 |
| HP EliteBook 840 G9 RIC935-AST-0015 · HP246571B | Laptop | Ella Kowalski | Head Office | Windows 11 Pro 24H2 | 13 Mar 2023 | Expired 12 Mar 2024 |
| Dell Latitude 7420 RIC935-AST-0016 · DE704977B | Laptop | Farrah Rowley | Head Office | Windows 10 Pro 22H2 | 16 Feb 2020 | Expired 15 Feb 2023 |
| HP EliteBook 840 G9 RIC935-AST-0017 · HP221625A | Laptop | Noah Kowalski | Remote | Windows 10 Pro 22H2 | 31 Oct 2020 | Expired 31 Oct 2021 |
| HP ProBook 450 G6 RIC935-AST-0018 · HP366021B | Laptop | Henry Whitfield | Head Office | Windows 10 Pro 22H2 | 02 Sep 2023 | Expiring soon 01 Sep 2026 |
| HP EliteBook 840 G9 RIC935-AST-0019 · HP890390B | Laptop | Amelia Okonkwo | Head Office | Windows 10 Pro 22H2 | 08 Jan 2024 | In warranty 07 Jan 2027 |
| HP ProBook 450 G6 RIC935-AST-0020 · HP224134C | Laptop | Grace Sinclair | Remote | Windows 11 Pro 23H2 | 16 Aug 2022 | Expired 15 Aug 2024 |
| Apple MacBook Air M2 RIC935-AST-0021 · AP297997B | Laptop | Poppy Bellamy | Remote | macOS 15 | 07 Jul 2026 | In warranty 06 Jul 2028 |
| Lenovo ThinkPad T14 RIC935-AST-0022 · LE514751C | Laptop | Noah Kowalski | Branch | Windows 10 Pro 22H2 | 28 Apr 2021 | Expired 28 Apr 2023 |
| Apple MacBook Pro 14 RIC935-AST-0023 · AP680736D | Laptop | Chloe Okonkwo | Head Office | macOS 15 | 14 Feb 2024 | In warranty 13 Feb 2028 |
| Apple MacBook Air M2 RIC935-AST-0024 · AP430277C | Laptop | Noah Kowalski | Head Office | macOS 13 | 12 Apr 2026 | In warranty 11 Apr 2029 |
| Dell OptiPlex 3050 RIC935-AST-0025 · DE887665B | Desktop | Bethan Okonkwo | Remote | Windows 10 Pro 21H2 | 11 May 2025 | Expired 11 May 2026 |
| Lenovo ThinkCentre M70q RIC935-AST-0026 · LE236067C | Desktop | Chloe Sowande | Branch | Windows 11 Pro 24H2 | 29 Jan 2024 | In warranty 28 Jan 2027 |
| Dell OptiPlex 7010 RIC935-AST-0027 · DE990468C | Desktop | Grace Sinclair | Head Office | Windows 10 Pro 22H2 | 30 Aug 2025 | In warranty 29 Aug 2029 |
| Dell OptiPlex 7010 RIC935-AST-0028 · DE768701D | Desktop | Chloe Okonkwo | Site 2 | Windows 11 Pro 24H2 | 05 Jan 2025 | In warranty 05 Jan 2028 |
| Dell OptiPlex 7010 RIC935-AST-0029 · DE771000D | Desktop | Lena Barnes | Head Office | Windows 11 Pro 24H2 | 21 Jul 2026 | In warranty 21 Jul 2027 |
| Dell OptiPlex 3050 RIC935-AST-0030 · DE301940B | Desktop | Ella Delaney | Remote | Windows 10 Pro 22H2 | 06 Feb 2025 | In warranty 06 Feb 2028 |
| Samsung Galaxy S23 RIC935-AST-0031 · SA819900D | Mobile | Kofi Mensah | Head Office | iOS 18 | 12 Jan 2026 | In warranty 12 Jan 2028 |
| Apple iPhone 12 RIC935-AST-0032 · AP858839D | Mobile | Nadia Beckett | Head Office | iOS 18 | 15 Dec 2024 | Expired 15 Dec 2025 |
| Samsung Galaxy A54 RIC935-AST-0033 · SA217128A | Mobile | Ella Kowalski | Head Office | iOS 17 | 02 Apr 2026 | In warranty 01 Apr 2028 |
| Samsung Galaxy A54 RIC935-AST-0034 · SA933504A | Mobile | Nadia Beckett | Branch | iOS 17 | 20 Jun 2025 | In warranty 19 Jun 2028 |
| Samsung Galaxy A54 RIC935-AST-0035 · SA463125B | Mobile | Ella Delaney | Site 2 | iOS 17 | 29 May 2025 | In warranty 28 May 2029 |
| Apple iPhone 14 RIC935-AST-0036 · AP821842A | Mobile | Ruby Delaney | Remote | Android 14 | 16 May 2025 | In warranty 15 May 2028 |
| Apple iPhone 12 RIC935-AST-0037 · AP766727A | Mobile | Charlie Ives | Head Office | iOS 18 | 20 Dec 2025 | In warranty 19 Dec 2028 |
| Apple iPhone 12 RIC935-AST-0038 · AP523671C | Mobile | Maya Marsh | Branch | iOS 18 | 27 Oct 2022 | Expired 26 Oct 2024 |
| Samsung Galaxy S23 RIC935-AST-0039 · SA877240C | Mobile | Callum Nkemelu | Site 2 | iOS 17 | 12 Mar 2025 | Expired 12 Mar 2026 |
| Samsung Galaxy S23 RIC935-AST-0040 · SA247601C | Mobile | Harry Marsh | Head Office | iOS 17 | 29 Oct 2024 | In warranty 28 Oct 2028 |
| Dell PowerEdge R640 RIC935-AST-0041 · DE101306A | Server | Head Office | Windows Server 2012 R2 | 01 Jun 2019 | Expired 31 May 2023 | |
| Brother MFC-L8690 RIC935-AST-0042 · BR587666A | Printer | Remote | Embedded firmware | 13 Mar 2025 | In warranty 12 Mar 2028 | |
| WatchGuard T35 RIC935-AST-0043 · WA732024A | Firewall | Head Office | DrayOS 4.4 | 03 Feb 2020 | Expired 02 Feb 2024 | |
| WatchGuard T85-W RIC935-AST-0044 · WA925567C | Firewall | Head Office | Fireware 12.10 | 24 Apr 2026 | In warranty 23 Apr 2028 | |
| Ubiquiti USW-Pro-24 RIC935-AST-0045 · UB322234D | Switch | Head Office | Managed firmware | 23 Apr 2026 | In warranty 22 Apr 2029 | |
| Netgear GS724T RIC935-AST-0046 · NE752611B | Switch | Head Office | Managed firmware | 12 Feb 2026 | In warranty 12 Feb 2028 | |
| Aruba AP-515 RIC935-AST-0047 · AR186183C | Wireless AP | Site 2 | Vendor firmware | 16 Mar 2026 | In warranty 15 Mar 2030 | |
| Ubiquiti U6-Pro RIC935-AST-0048 · UB835304A | Wireless AP | Head Office | Vendor firmware | 16 Jun 2025 | In warranty 15 Jun 2028 | |
| Aruba AP-515 RIC935-AST-0049 · AR618810A | Wireless AP | Head Office | UniFi 8.x | 08 Jun 2024 | In warranty 07 Jun 2028 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 19 | 16 | 3 | 84% |
| Desktop | 6 | 4 | 2 | 67% |
| Server | 1 | 1 | 0 | 100% |
| Printer | 1 | 1 | 0 | 100% |
| Switch | 2 | 2 | 0 | 100% |
| Wireless AP | 3 | 2 | 1 | 67% |
| Mobile | 10 | 10 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.