Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_ric935 Primary key — never changes |
| Account number | RIC935 Links to ticketing and SQL |
| Display name | Riccall Medical Associates |
| Primary domain | riccallmedical.co.uk Microsoft tenant mapping aid |
| Tenant ID | ric935-1164-4f2a-9c31-215117 |
| SQL external key | RIC935 |
| Account manager | Priya Raman |
| Status | Active |
| Created | 08 May 2021 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | GDAP / partner delegated |
| Relationship state | active Expiry 28 Dec 2026 |
| Last successful sync | 23 Aug 2026 19:00 UTC 2 days ago |
| Last attempt | 24 Aug 2026 08:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Healthy Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Riccall Medical Associates
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Maya JamesonPrimary | IT Coordinator | [email protected] | 01548 563456 | Internal technical contact |
| Lena Vaughan | Managing Director | [email protected] | 01966 685946 | Decision maker for spend |
Prototype controls
Demo-only switches for showing how the phases differ
RIC935 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.