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Riccall Medical Associates

RIC935ActiveManaged contract

riccallmedical.co.uk · Healthcare · Account manager Priya Raman

Microsoft 365Healthy2 days agoSupport & assets (SQL)Healthy25 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    23 Aug 2026
  2. Support Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    13 Aug 2026
  3. Finding raised: MFA registration at 65% of enabled usersAlerts
    Identity security · warning · SEC-MFA-COVERAGE
    10 Aug 2026
  4. Pipeline: Multi-site VPN and SD-WAN review — LostOpportunities
    Owner Alex Vokes. No response. Next with Sales Owner.
    08 Aug 2026
  5. Support Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    01 Aug 2026
  6. Finding raised: 15 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    30 Jul 2026
  7. 3 users added this monthUsers
    User count moved from 68 to 71.
    28 Jul 2026
  8. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  9. Finding raised: 1 device running an unsupported operating systemAlerts
    Device lifecycle · critical · AST-OS-UNSUPPORTED
    10 Jul 2026
  10. 3 users added this monthUsers
    User count moved from 64 to 67.
    28 Jun 2026
  11. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    25 Jun 2026
  12. Finding raised: 18 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    07 Jun 2026
  13. Finding raised: 11 devices beyond their expected lifecycleAlerts
    Device lifecycle · warning · AST-AGE
    14 May 2026
  14. Executive Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    05 May 2026
  15. 4 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Apr 2026
  16. Technical Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    04 Apr 2026
  17. 3 users removed this monthUsers
    User count moved from 68 to 65.
    28 Mar 2026
  18. Removed 4 licencesLicensing
    Purchased total 78 → 74.
    01 Mar 2026
  19. 3 users removed this monthUsers
    User count moved from 72 to 69.
    28 Feb 2026
  20. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  21. 2 users removed this monthUsers
    User count moved from 75 to 73.
    28 Jan 2026

Events in view

21 of 37 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.