Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_rot997 Primary key — never changes |
| Account number | ROT997 Links to ticketing and SQL |
| Display name | Rothwell Plastics & Co |
| Primary domain | rothwellplastics.co.uk Microsoft tenant mapping aid |
| Tenant ID | rot997-1456-4f2a-9c31-977636 |
| SQL external key | ROT997 |
| Account manager | Tom Whitfield |
| Status | Active |
| Created | 27 Jan 2025 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Interactive delegated fallback |
| Relationship state | active Expiry 05 Jun 2027 |
| Last successful sync | 22 Aug 2026 23:00 UTC 2 days ago |
| Last attempt | 25 Aug 2026 07:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Partial Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Rothwell Plastics & Co
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Maya FletcherPrimary | IT Coordinator | [email protected] | 01565 278200 | Internal technical contact |
| Ella Whitfield | HR Manager | [email protected] | 01506 201080 | Starters and leavers |
Prototype controls
Demo-only switches for showing how the phases differ
ROT997 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.