Software position
12 licensed products on the registerProducts
12
12 on a support contract
Not on contract
0
Supported ad hoc or by the vendor
Annual support value
£2,040
Contract 10161 · O3MAIN
Support calls
6
All within contract
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation Version 5.8.16 | T80108 | Workstations | On contract 10161 | £375 |
| O3NUS | Opera 3 Current Users Version 5.4.9 | T13484 | Server - Sql1 | On contract 10161 | £375 |
| O3SAL | Opera 3 Sales Ledger | T96521 | Terminal server | On contract 10161 | £160 |
| O3PUR | Opera 3 Purchase Ledger | T94155 | Workstations | On contract 10161 | £100 |
| O3NOM | Opera 3 Nominal Ledger | T53809 | Workstations | On contract 10161 | £60 |
| O3INV | Opera 3 Invoicing | T29213 | Server - Ap-Host | On contract 10161 | £15 |
| O3POP | Opera 3 Purchase Order Processing | T15068 | Server - Ap-Host | On contract 10161 | £100 |
| O3SCT | Opera 3 Stock Control Version 2.4.18 | T68368 | Workstations | On contract 10161 | £225 |
| O3COS | Opera 3 Costing | T68380 | Server - Ap-Host | On contract 10161 | £225 |
| O3PAY | Opera 3 Payroll & HR | T38930 | Workstations | On contract 10161 | £375 |
| O3REP | Opera 3 Reporter | T66288 | Server - Sql1 | On contract 10161 | £15 |
| O3CRE | Opera 3 Credit Management Version 7.6.8 | T70276 | Server - Sql1 | On contract 10161 | £15 |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- On contractInvoice imported twice from the job systemOpera 3 Stock Control · Kelly Gregory · 14 May 2026
- On contractStock take variance queryOpera 3 System Foundation · Kelly Gregory · 12 Apr 2026
- On contractInvoice imported twice from the job systemOpera 3 Sales Ledger · Anne-Marie Cable · 08 Apr 2026
- On contractReport layout change requestedOpera 3 Purchase Order Processing · Anne-Marie Cable · 03 Oct 2025
- On contractUser locked out of the payroll companyOpera 3 Payroll & HR · Stacey Thomas · 13 Apr 2025
- On contractStock take variance queryOpera 3 Payroll & HR · Karen Taylor · 10 Oct 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.