Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 22 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 21 Aug 2026Finding raised: 9 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 17 Aug 2026Pipeline: Dell laptop refresh - 30 units — LostOpportunitiesOwner Barry Rankin. No response. Next with Sales Owner.
- 06 Aug 2026Pipeline: Windows 10 to Windows 11 device refresh — DCS Action RequiredOpportunitiesOwner Ben King. Quote prepared. Next with DCS.
- 05 Aug 2026Finding raised: 17 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 28 Jul 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 12 Jul 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 21 Jun 2026Finding raised: 2 devices running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 14 Jun 2026Added 7 licencesLicensingPurchased total 23 → 30.
- 15 May 2026Finding raised: 16 machines supported on a time and materials basisAlertsSupport · information · CON-NO-MANAGED
- 05 May 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 28 Apr 20264 users added this monthUsersUser count moved from 8 to 12.
- 26 Apr 2026Removed 3 licencesLicensingPurchased total 26 → 23.
- 29 Jan 2026Executive Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 01 Jan 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
Events in view
15 of 24 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.